How do I send an SMS to my customers?

There are two ways to send an SMS in Diller: "Create Campaign" and "Send SMS". This guide focuses on the "Send SMS" function.

Log in here.

1. Navigate to Send SMS:

   • Click "Send SMS" in the left menu.

   • Write you message under "SMS message".

2. Compose your message:

   • Remember, 1 SMS = 160 characters (counter in the upper right).

   • Use the blue buttons for personalization (first name, last name, store name, or loyalty program).

   • Note: Character count may vary with personalized fields.

3. Select recipients:

   • Choose a specific group under "Choose recipient list".

4. Schedule Your Message:

   • Select "Send now" or schedule a time under "When do you want to send the message".

1. Confirm Details:

   • Review recipient count and SMS content.

   • Press "Yes, send the message" to confirm.

2. Manage Scheduled SMS:

   • Find planned SMS under "Send SMS" > "SMS history".

   • Cancel if needed.

• Consider creating a coupon for your sale (valid in-store or online).

• If the coupon is for specific products/categories, adjust settings in WP-admin to avoid misuse.

For further details, refer to How do I use the "Send SMS" function? What is important to remember?