How to Send SMS to Your Customers with Diller

With Diller, you can easily send SMS to your customers. There are two ways to do this: “Create Campaign” and “Send SMS”. This guide focuses on the “Send SMS” feature.

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• Go to Diller Control Panel.

• Log in with your username and password.

1. Click on “Send SMS” in the left menu.

2. Type in the message you want to send to your customers.

Keep an eye on the character count:

• 1 SMS = 160 characters.

• Using emojis reduces the limit to 70 characters per SMS.

• The character counter is displayed in the bottom right corner.

Note! If you use tags (first name, last name, etc.), the length may vary – the exact calculation will be shown after you click on “Calculate and Prepare SMS”.

You can make the SMS more personal by using:

• {{FIRST_NAME}} and/or {{LAST_NAME}}

• {{STORE_NAME}} - retrieves the name of your business

• {{POINT_BALANCE}} - shows how many loyalty points the customer has

Under “Select Recipient List”, you can choose to send messages to a specific group of your customers, or to all.

Under “When do you want to send the message” → select “Send Now” or set date and time

• Press “Send SMS”

• You will see a confirmation: double-check the number of recipients and the SMS

• Click “Yes, send the message” to complete

❗Tip: Feel free to create a coupon in advance if you are running a promotion! And for online store campaigns: Remember to limit the offer in WP-admin if it should not apply to all products.