How to give/make a partial refund on a woocommerce order

Edited

This applies from release 2.4 of Diller Loyalty and above

  1. Look up the order partial refund is to be made via Woocommerce -> Orders and select «Refund»

  2. Then choose which product(s) are to be refunded and choose «Refund manually»

  3. The member is then automatically deducted points corresponding to the goods that are refunded.

    NOTE: Coupons used on the order will NOT be refunded.

    If you want to give the customer a new, corresponding coupon, this must be done via Diller's control panel.